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Your Guide to 5 Star Reviews on Airbnb

If you're an Airbnb host on the Mornington Peninsula, you know that earning a 5-star review is key to standing out and staying booked.

If you're an Airbnb host on the Mornington Peninsula, you know that earning a 5-star review is key to standing out and staying booked.

Achieving that glowing review takes more than just stylish décor and comfy mattresses. The secret? Impeccable cleanliness, consistent presentation, and thoughtful touches that elevate the guest experience from good to unforgettable.

At Butlers By The Bay, we help local hosts like you take the stress out of turnovers and guest prep—so you can focus on earning rave reviews.

Cleanliness: The #1 Factor in Airbnb Ratings

According to Airbnb’s own guest surveys, cleanliness is one of the top reasons guests leave positive—or negative—feedback. That means every bathroom, every bench top, and every pillow needs to be spotless and photo-ready.

Our professional cleaners follow a detailed checklist customised to your property. From deep-cleaning kitchens and sanitising bathrooms to replacing linens and staging rooms, we make sure every clean sets you up for 5-star success.

Quick Turnovers = Happy Guests and More Bookings

Running back-to-back stays? Timely turnovers can make or break your hosting flow. We provide same-day Airbnb cleaning services to ensure you’re always ready for the next check-in—without the panic.

Our team syncs with your booking calendar, shows up on time, and handles everything, so you never have to stress about delays or last-minute surprises.

Go Beyond Clean: Concierge Services That Impress

Want to turn great into exceptional? Small touches go a long way with guests. Our concierge services are designed to surprise and delight—from welcome gifts like wine or snacks, to customised property setups that reflect your personal style.

We also help first-time hosts with initial setup and staging so your listing shines in photos—and gets noticed.

What’s Included in Our Airbnb Cleaning & Concierge Packages?

We’ve created our concierge services with one goal: to help you get better reviews and more bookings. Here’s what our standard Airbnb turnover package includes:

  • Full-property clean (bedrooms, bathrooms, kitchens, living areas)

  • Fresh towels and linens

  • Trash removal and recycling

  • Restocking of essentials (toilet paper, soap, coffee, etc.)

  • Guest-ready staging

  • Before-and-after photo documentation

  • Optional extras like deep cleans or welcome setups

Need something more bespoke? We offer tailored packages to suit every host's style and budget.

Whether you're managing one listing or several, we help keep your operation smooth, stress-free, and successful.

Serving the Mornington Peninsula and Surrounds

From coastal escapes to stylish townhouses, we work with Airbnb hosts across the Mornington Peninsula to keep properties looking—and feeling—exceptional. We even take bookings directly from your hosting platform for seamless service.

Want More 5-Star Reviews? Let's Make It Happen.

Ready to boost your ratings and simplify your hosting life? Get in touch with Butlers By The Bay for a free quote or to schedule your next short-term rental turnover. 

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